Course Bibliography
This bibliography is the collection of references that the course designer considers to be crucial for understanding the topics in the course outline and for building up communication skills in areas that are highly relevant to work in international business.
Recommended Resources
Overview
- Alaina Brandt on LinkedIn
- GitHub website
- GitHub Pages documentation
- Markdown format as explained by GitHub
- Software is Changing (Again) - Andrej Karpathy’s 2025 Y Combinator talk
- github.com/alainamb/uic_tr35-business-english-II - Course repository
- Translation, Localization and Interpreting program - Universidad Intercontinental, Mexico City
Unit 1: Business Communication & Ethics
Week 1: Business Communication Styles
- Examples and advice related to corresponding via email
Week 2: Presentation Skills in Business Contexts
- How to Give a Killer Presentation by Chris Anderson via Harvard Business Review
- How to Create Slides That Suit Your Superiors: 11 Tips by Nancy Duarte via MIT Sloan Management Review
- 18 Best Types of Charts and Graphs for Data Visualization [+ Guide] via HubSpot
- Meet Illustrator Mona Chalabi, the Data Sleuth Making Poignant Visualizations About the Full Impact of Racism by Naomi Rea via artnet
- How to Create More Inclusive Visual Communications: Ensuring Diverse Representation and Accessibility by Disha Arora via American India Foundation
- Inclusive Design for Accessible Presentations by Allison Ravenhall via Smashing Magazine
- 5 Ways to Project Confidence in Front of an Audience by Carmine Gallo via HBR
- 5 Ways to Improve Your Body Language During a Speech via Columbia School of Professional Studies
- How to Make Stress Your Friend by Kelly McGonigal via TEDGlobal 2013
Week 3: Ethics and Integrity in Business
- Is Business Bluffing Ethical by Albert Z. Carr via Harvard Business Review
- Ethics Defined glossary via the McCombs School of Business
Unit 2: Legal & Financial Frameworks
Week 4: Legal Language in Business
- Natural Reader AI text to speech application
- Herod Clause segment from “A Way with Words” radio show
- Red Flags in Localization Contracts by Alaina Brandt
- How the So-Called Translation Industry Turned “Confidentiality Agreements” into Declarations of Acceptance of Servitude by patenttranslator
- ICA adapted from the American Translators Association (ATA) model contract
- Purchase Order example developed by Alaina Brandt
- Unraveling Translation Service Contracts by Paula Arturo
- Risky Business: The Five Biggest IP Mistakes Startups Make - WIPO Magazine
- Visualizing the Length of the Fine Print, for 14 Popular Apps - Visual Capitalist infographic
- I Read All the Small Print on the Internet and It Made Me Want to Die - The Guardian
- Terms and Conditions, The Graphic Novel - Mozilla
Week 5: Financial Terminology & Reporting
- How to Read Financial Statements: A Beginner’s Guide by Tim Stobierski, Harvard Business School Online
- How to Read & Understand a Balance Sheet by Tim Stobierski, Harvard Business School
- How to Read and Understand a Balance Sheet - Business: Explained
- How to Read & Understand an Income Statement by Tim Stobierski, Harvard Business School
- NASDAQ listings
- U.S. Securities and Exchange Commission CIK Lookup
- “MercadoLibre misses profit estimates as Brazil free-shipping boost hurts margins” via Reuters
- MercadoLibre, Inc., Form 10-Q for the quarterly period ending June 30, 2025, U.S. Securities and Exchange Commission
Week 6: Business Regulations & Compliance
- The History of the NAFTA Agreement
- USMCA Agreement Text - U.S. Trade Representative
- Textos Finales del T-MEC - Gobierno de México
- Data on Mexico and U.S. trade via the Observatory of Economic Complexity
- Gobierno de México - Main government portal
- Secretaría de Economía - Mexico’s economic affairs and trade
- COFEPRIS - Health regulation (pharmaceuticals, food) in Mexico
- SEMARNAT - Mexican environmental regulation
- USA.gov - Business regulation portal
- Department of Commerce - U.S. trade and business development
- FDA - Food, drug, and medical device regulation in the U.S.
- EPA - U.S. environmental protection
- Data Protection Laws and Regulations Mexico 2025 by ICLG
- Data Protection in Mexico: Federal Law for the Protection of Personal Data Held by Private Parties (FLPPDHPP) by the European Commission
- Ley Federal de Protección de Datos Personales en Posesión de los Particulares by Mexico’s Federal Government
- California Consumer Privacy Act (CCPA) via the State of California’s Department of Justice
- What is the California Consumer Privacy Act (CCPA)? via IBM
Unit 3: Production & Quality Processes
Week 7: Specifications & Technical Documentation
- ASTM F2575: Standard Practice for Language Translation by ASTM International
- Standards-Based Structured Translation Specifications via Tranquality
- “Translation and localization project and process managers” chapter by Alaina Brandt
- ASTM International website
- “Form and Style for ASTM Standards” (AKA the “Blue Book”)
- Fair Use definition by The University of Chicago
Week 8: Production Processes & Project Management
- What is Agile Project Management (APM)? via GeeksforGeeks
- Six Sigma and Lean Model of Project Management via GeeksforGeeks
- Kanban and its purpose in project management? via GeeksforGeeks
- Gantt Chart 101: How to Build and Use Them Effectively via Slack
- The Hard Side of Project Management by Carina Balbo
- ISO 31000 Risk Management Guidelines
- What is a risk register: a project manager’s guide (and example) via Asana
- Query Sheet Management for Project Managers and Translators by Marina Ilari
- Are you Trapped in The Translation Query Management Maze? via Kaleidoscope
- GitHub Projects platform
- Notion platform
- Trello platform
- Airtable platform
- Asana platform
- Monday.com platform
- Action Items Professional web application
Week 9: Quality Management Systems
- ISO 9000 family of standards on Quality Management Systems
- Preparing to Measure Process Work with a Time Study by Larry Holpp
- Mastering CAPA: Your Guide to Corrective and Preventive Actions by Sneha Naskar
- Corrective and Preventive Action (CAPA): Definition, Example & Template by Fahad Usmani, PMP
- BEFORE You Do A 5 WHYS Root Cause Analysis Watch This… video by The Agile Business Analyst
- Fishbone Diagrams video by The Western Region Public Health Training Center
- Root Cause Errors via TheMQM.org
- Pokemon Criticized For Inappropriate Latin-American Spanish Localization via ComicBook.com
- Pokémon in Latin America via Bulbapedia
- Gamers Petition Pokemon to Localize Games for Latin American Spanish Market via Slator
- Pokémon Scarlet and Violet: A Comparative Analysis of the Localization in the English and Spanish Versions via the Universitat de les Illes Balears
- Pokemon Has Good News for Fans in Latin America via Game Rant
Unit 4: People & Relationships
Week 10: Teamwork & Intercultural Competency
- Why Diverse Teams are Smarter - Interview of Katherine Phillips via Columbia Business School
- My Advice For Working In Teams by Alaina Brandt
- Why Diverse Teams Are Smarter - By Rock and Grant via HBR
- The Trouble with Homogenous Teams - Evan Apfelbaum and Martha E. Mangelsdorf, MIT Sloan Management Review
- Me and White Supremacy: Combat Racism, Change the World, and Become a Good Ancestor - Book by Layla F. Saad
- Babble Bias and Homogenous Leadership by Alaina Brandt via Medium
- Using the Stages of Team Development by Judith Stein via MIT Human Resources
- Learning in the Thick of It by Darling, Parry and Moore, HBR
- Collaborating with the Enemy: How to Work with People You Don’t Agree with or Like or Trust - Book by Adam Kahane
- Collaborating with the Enemy workflow image by by Harold Jarche
- Set Boundaries, Find Peace: A Guide to Reclaiming Yourself - Book by Nedra Glover Tawwab
- Radical candor: Be a Kick-Ass Boss without Losing Your Humanity - Book by Kim Scott
- Our Approach by Radical Candor
- The Feedback Fallacy - HBR, Buckingham and Goodall
- Time to ditch ‘toxic positivity,’ experts say: ‘It’s okay not to be okay’ by Chiu via The Washington Post
- Go Ahead and Complain. It Might Be Good for You. By Marini Higgs via The New York Times
- Darla Deardorff’s Process Model of Intercultural Competence (2006)
- The Silent Language - Book by Edward Hall
- Intercultural communication competence from 2000 to 2024: A systematic review by Hussain, Nshom and Lin
- Intercultural Competences: Conceptual and Operational Framework via UNESCO
- Advancing Intercultural Competence for Global Learners online course on Open Library
- Intersectional as defined on Wikipedia
- Work culture: What it is + why it’s important via Zoom
- Lean In book by Sheryl Sandberg
- Crybaby Trump image by Steve Sack via The Minneapolis Star Tribune adapted to include a phrase from an internet meme
- Dogs Playing Poker image from 1894 by Cassius Marcellus Coolidge
Week 11: Internal Corporate Communications
- Managing Organizational Communication - Society for Human Resource Management
- Examining the Effects of Internal Communication and Emotional Culture by Men, Yue & Ferguson
- Rethinking Internal Communication: A Stakeholder Approach by Welch & Jackson, 2007
- DEI Lighthouse Programme by via World Economic Forum
- Layoffs Are Painful But You Can Communicate Them Compassionately via HBR
- Communicating in a Crisis: What, When, and How via the Center for Creative Leadership
- 12 Important Steps in Crisis Communication via Change Management Insight
- Why Some Diversity, Equity & Inclusion (DEI) Crisis Responses Fail + What to Do Instead via InHerSight
Week 12: Leadership & Performance Management
- 10 most spoken languages in the world in 2025 via ICLS
- World Population Clock via the Census Bureau
- 9 Mistakes to Avoid as a First-Time Manager via Harvard Business School Online
- The Manager’s Guide to Inclusive Leadership — Small Habits That Make a Big Impact via First Round
- New To Management: 20 Tips for New Managers via Indeed
- 10 tips for effective one-on-one meetings via INTHEBLACK
- Barriers to Effective Communication via GeeksforGeeks
- How to Have Difficult Conversations - Managing Conflict in the Workplace via Berkeley Executive Education
- How to Create an Employee Development Plan (With Examples) via D2L
- 13 Types of employee personalities & how to motivate them via SurfOffice
- Employee review template: How to structure performance conversations that drive growth via CultureMonkey
- Performance Reviews - Employee Guide via the Rochester Institute of Technology
- What Is a Performance Improvement Plan (PIP) and How Do You Create One? via the U.S. Chamber of Commerce
- How to Fire An Employee Without Burning Bridges & Legally via Genius
- 6 Tips for Productive 1:1 Meetings with Your Manager - Video by Jeff Su
- ONE-ON-ONE MEETINGS WITH EMPLOYEES - Video by Makeda Andrews
- SMART system definition via Wikipedia
- JAN Role-Play Training Series: Performance Management - Video by JANinformation
Unit 5: Global Business & Technology
Week 13: International Business Documentation
- GSA eLibrary - Language Services Contractors database of U.S government contracts
- Writing a Request for Proposal (RFP): How-tos, Templates, and Tips by Canva
- Guidebook: Crafting a Driven Request for Proposals (RFP) via Harvard’s Government Performance Lab
Week 14: Digital Business Tools & Technology
- ISO 27001 on Information Security - Annex A Security Controls Reference
- California Consumer Privacy Act (CCPA) via California’s Attorney General
- Acceso a la Información y Protección de Datos Personales - Mexico’s INAI (Instituto Nacional de Transparencia)
- Vendor Management: An Insider’s Strategies to Win and Create Long Lasting Change - Book by Agostino Carrideo
- Top 10 Tech Security Basics Every Person Should Follow by Melanie Pinola via Lifehacker
- Why You Should Change the Default Password on a Wi-Fi Router by Bradley Mitchell via Lifewire
- How To Change Your Router SSID & Why You Should by Elsie Otachi via Help Desk Geek
- Boxcryptor quote: “There is no cloud. It’s just someone else’s computer.”
- ISO 24495 on Plain Language
- Time Tracking with TopTracker (Work Instruction)
- Time Tracking with TopTracker (Blog post)
- Agile Project Management Manifesto
Week 15: Business Innovation & Adaptation to Change
- Why Sentence-by-Sentence Translation Won’t Deliver Hyper-Personalization by Alaina Brandt
- The Environmental Impacts of Cobalt Mining in Congo by Earth.Org
- How ‘modern-day slavery’ in the Congo powers the rechargeable battery economy - NPR interview with Siddharth Kara
- The Exploited Labor Behind Artificial Intelligence by NOEMA
- The Artificial Intelligence illusion: How invisible workers fuel the “automated” economy by the International Labour Organization
- The Silicon Chain: How AI’s Architecture Became a Tool of Extraction via AYLGORITH
- ISO’s ESG Implementation Principles
- ISO IWA 48:2024 - ESG Implementation Principles
- Building a sustainable path to ESG reporting via ISO
- All 17 of the UN’s SDGs
- Distributed AI Research Institute (DAIR)’s “Imagining Possible Futures” event
- DAIR Institute blog
- DAIR Possible Futures Zine Issue 1
- Imagination Battle by Adrienne Maree Brown
- Emerging Business Trends Zine - ISSUE 1 by the fall 2025 class of TR35 at UIC
- Zine definition via Purdue
Final Projects
- Show & Tell Methodology
How to Contribute to Our Bibliography
As we work through the course, you may discover excellent resources that would benefit others exploring business communication and translation/localization topics.
Quality Criteria for Suggestions
- Relevant: Directly connects to business communication, translation, localization, or related professional topics
- Credible: From reputable sources (academic journals, established business publications, recognized institutions)
- Current: Published within the last 5 years (unless a foundational/classic resource)
- Accessible: Available online or through university resources
- Practical: Provides actionable insights or clear explanations
How to Suggest Additions
For Students Taking a Class: Contact your instructor through the course communication platforms. Include the full citation, a brief description of relevance, and which unit it supports.
For Independent Students/Study Groups/Instructors: You can suggest additions by forking this repository and submitting a pull request with your proposed changes to the bibliography file. Alternatively, you can reach out to me on LinkedIn.
Example submission format
Citation: Carr, Albert Z. (1968). "Is Business Bluffing Ethical?" Harvard Business Review.
Relevance: Presents borderline cases in which behaviors that would be considered immoral
in personal contexts (lying, hiding information) are considered acceptable
within the business realm, encouraging nuanced thinking about ethical behavior in business.
Accessible: Available through HBR online - 2 free articles can be viewed per month.
Last updated: 2025-12-18
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- “Help me find credible business resources for [specific unit topic]”
- “What databases should I prioritize for business English research?”
- “How can I evaluate if a business article is credible and current?”
- “Create a research strategy for finding resources about [specific business topic]”
Next: Learn about the Course Designer: Alaina Brandt