Week 1: Business Communication Styles
Overview
This week focuses on written business communication formats, audience awareness and purpose-driven communication, and digital communication etiquette.
Topics Covered
- Written business communication formats (emails, memos, reports)
- Audience awareness and purpose-driven communication
- Digital communication etiquette
Class Activities for the Week
Course Period 1 (2 hours)
- Course introduction and overview of the learning guide
- Introduction to final project: Show & Tell
- Group discussion on communication challenges when communicating via email
- Interactive analysis of effective vs. ineffective business emails
Course Period 2 (2 hours)
- Workshop: Drafting professional emails for different scenarios
- Peer review activity using business writing evaluation criteria
- Preview of what’s ahead in week 2
Independent Assignment (and Point Totals)
- Familiarize yourself with the Course Overview and the Final Project
- Class attendance and participation (2 points)
Learning Resources
- Course learning guide
- Examples of effective vs. ineffective business emails
- Scenarios for drafting professional emails
đź“Ą Download this Content
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🤖 GAI Study Prompts
Copy the downloaded content and try it with these prompts:
- “Help me identify common email communication challenges in business contexts”
- “Create practice scenarios for writing professional emails to different audiences”
- “What are the key differences between effective and ineffective business emails?”
- “Generate examples of digital communication etiquette rules for international business”
Ready to dive deeper? Explore the specific activities and resources for this week below.